What Information We Hold and Why
When you register, we record your name, email address, contact number and the payment method you use to fund your account — whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. We keep transaction records tied to your account wallet so disputes can
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be resolved accurately and your history is always traceable. Device and browser session data is logged automatically: this covers your IP address, the type of device you are on, and session timestamps. We use this to detect unusual access patterns and keep your account from being
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used by anyone else. We do not collect data beyond what is needed for account operation and, where Malaysian law requires specific retention periods, we follow those without exception. Our use of your data is limited to running your account, verifying your identity when you request
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a withdrawal, and communicating service updates you have opted into. Eligibility to use our platform depends on local law and is available only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.